Customer Service & Claims

If your auto and home is insured together, you can realize substantial savings on both. If we insure your Auto Click here for a free home quote. If we insure your Home Click here for a free Auto quote


Customer Service Requests Claims Reporting and Information

Auto Policy Changes 

Property Policy Changes
(Home, Renters, Business Property etc.)

General Changes and Information Requests  Life, Health & Financial Services 

If you would like us to assume the servicing of an existing insurance policy please review the Agent/Broker of Record change procedures below.

To report a claim, locate the company your policy is placed with and report the claim via the phone number shown below. If your carrier does not have a number listed scroll down for claim forms that can be submitted online.

Company Claim Reporting Numbers
Company
Phone Number
Zurich Insurnace Company (800) 987-3373
Allied Insurance Company (800)-282-1446
State Compensation Insurance Fund (888) 222-3211
Financial Pacific Insurance Company (800) 371-8067
Travelers Insurance Company (800).238.6225
California Mutal Insurance Company (800)-310-5824
First Comp Insurance (888)-500-3344
Oregon Mutual Ins. Co.       (800) 934-3809

If your company is not listed above or you would prefer to consult with us about the claim please complete the appropriate claim form below.

Tips for being prepared in case you do experience a loss:


Sheppard-Neilson Insurance
8035 Madison Ave., STE E-1
Citrus Heights CA 95610


Phone: 916-536-9292



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 California Agency License # OD79656                            Nevada License #18442                                          Oregon License # 816761
         Arizona License # 91319                                                                                                                                  Utah License # 242381
   
Note: As stated in our "Terms of Service" (TOS) agreement, descriptions of insurance coverage on this web site are for informational purposes only and may not apply, or be included on your policy. Please contact us to confirm coverage provided on your insurance policy or policies your are contemplating purchasing.